Why Instant Messaging Tools Important?


An instant messaging tool is a software application or platform that enables real-time communication between individuals or groups over the Internet. These tools allow users to exchange text messages and multimedia files as well as make instant voice and video calls.

They often support additional features such as emojis, file sharing, group chat, and sometimes voice messaging and video conferencing. Common open-source instant messaging tools include WhatsApp, Facebook Messenger, Slack, Telegram, Microsoft Teams, etc.

There are different types of instant messaging solutions available to meet different needs and objectives The following categories are listed:

Personal messaging apps: These are mainly used for one-on-one or small-group communication between friends, family and individuals. Eg – WhatsApp, Facebook Messenger, iMessage, Signal and Telegram.

Business communication tools: Designed for collaboration in the workplace, these tools often offer features such as group chat, file sharing, video conferencing, and integration with other productivity tools. Eg – Slack, Microsoft Teams and Cisco Webex Teams.

Collaboration platforms: These go beyond simple messaging to include project management, file sharing, task assignments, and more. Eg – Asana, Trello and Basecamp.

Social Media Messaging: Many social media platforms like Instagram, Twitter, and Snapchat have messaging features that allow users to communicate privately.

Audio and video calling apps: Apps like Skype, Zoom, and Google Meet primarily focus on calling, but often integrate instant messaging as part of their functionality.

Open Source Messaging Tools: Some platforms are open source, allowing developers to modify and adapt the software to their specific needs, such as Mattermost and Rocket.Chat

Mobile vs Desktop Messaging: Some messaging apps are designed specifically for mobile devices, while others include full-featured apps that allow for seamless communication across devices.

Features of Instant Messaging Tool

Instant messaging tools include a variety of features designed to facilitate communication and collaboration. Here are some common features of this platform:

  • One of its main features is text-based messaging between users in real-time
  • Ability to share images, videos, documents, GIFs, stickers and other multimedia files
  • Allow users to make audio or video calls directly from the app
  • Facilitates multiple users communicating together in chat threads, group discussions and group conversations
  • Use of emojis and stickers to express emotions and reactions during conversations
  • Notification indicating when the recipient has read the message
  • Indicates whether the user is online, offline or away
  • Customizing to individual settings
  • End-to-end encryption is preferred to ensure the privacy and security of conversations
  • Easily search for previous messages or specific content within a conversation
  • Enable seamless file sharing, task management or other functionality
  • Option to customize chat background, theme or notification sound as per preference
  • File sharing, real-time document collaboration, and integration with other productivity tools
  • Permission to schedule messages to be sent at specific times
  • These messaging tools are available on multiple platforms like – mobile, desktop, web

Top 15 Instant Messaging Apps

The top instant messaging apps are focused on different purposes which vary based on its popularity and what the user is using it for. Here are some of the most commonly used:

  1. WhatsApp: WhatsApp is a messaging application that allows users to send text or voice messages, make audio or video calls, share various media files (eg- photos, videos, documents, etc.) and live location. It allows you to communicate between individuals or groups around the world completely free. It follows end-to-end encryption to ensure privacy and security of all messages to users. It has a user-friendly interface with various features that are expanding the way of communication worldwide day by day.
  2. Facebook Messenger: Facebook Messenger is a chat app for communication and instant messaging developed by Facebook. This standalone app lets you text and make voice and video calls, as well as share photos, movies, and other types of media. In addition, it offers several features such as games, phone and video conferencing, money transfer and a messaging bot platform that allows companies to communicate with their clients.
  3. WeChat: Chinese technology company Tencent developed the flexible messaging, social media and mobile payment app WeChat. It is one of the most used messaging apps worldwide, with China as its primary market. Users can exchange text, voice and video messages as well as share moments, videos and photos in a format similar to social media feeds.
  4. Telegram: Cloud-based instant messaging service and communication platform Telegram is well known for its emphasis on user privacy, speed and security. Users can send files up to 2 GB including messages, images, videos and other file types. Its open API and protocol are unique features that allow developers to create bots and other apps that can interact with the platform. 
  5. Signal: Signal is one of the most secure messaging apps available on the market. It is known for its strict protection of users' privacy and strong encryption. It allows you to use Signal for sending encrypted messages, making voice calls, video calls, sharing media, and participating in group chats.
  6. Snapchat: Snapchat is one of the most popular multimedia messaging apps in the world. It is known for its ‘Snaps' which are pictures or videos that vanish after being viewed for a short period. The ‘Snaps’ are ephemeral and allow you to send your friends and followers self-destructible photos and videos.
  7. Skype: Skype was the first of its kind to offer voice and video communication over the Internet. It was instrumental in bringing these technologies to the masses. Although it has been challenged by other messaging and voice-calling platforms, it continues to be a popular choice for business communication and long-distance calls.
  8. LINE: LINE is another popular messaging app. It offers free voice calls, messaging and many other features. Its wide variety of stickers, emojis, and games make communication more fun and interactive. You can use it to stay in touch with your loved ones, make voice calls, share photos and videos, and more.
  9. Viber: Viber is the best messaging and calling application that provides users with the ability to communicate with friends and family over the Internet via text messages, voice calls, and video calls. Viber has a strong focus on user privacy and security, which is why all messages are encrypted so that only the sender and recipient can read them. It has added various features to improve the user experience, including chat extensions, and games, and allows users to follow and engage in public conversations and communities.
  10. Discord: Discord is an online communication platform that was originally designed for gamers but has since expanded its scope to include various communities and interests. Its flexibility, user-friendliness and versatility have enabled it to become a preferred communication tool among gamers, hobbyists and study groups as well as professionals looking for a platform to communicate and collaborate.
  11. KakaoTalk: KakaoTalk is a messaging app that has become popular due to its easy-to-use interface, focus on privacy, and integration with various services, as well as its entertainment features. It is especially popular in South Korea.
  12. Google Meet or Hangouts: Google Meet is a video conferencing platform that is primarily used for business and professional purposes. It allows you to join a video meeting, conduct a virtual conference, and collaborate with your colleagues or clients. Hangouts has features such as high-definition video and audio (HVAC), screen sharing, real-time captions, integration with Google Workspace applications, and more. It is designed for larger meetings and offers security features such as meeting codes, encryption, and more.
  13. Threema: Threema is a messaging app that focuses on privacy and security. It offers end-to-end encryption for every message, call, shared file, and group chat. It has become popular among users who value confidentiality in their digital communication. It is often preferred by individuals and organizations who are looking for a very secure messaging solution, especially for sensitive or confidential conversations.
  14. Zoom: Zoom is a cloud-based video-conferencing application that allows you to hold virtual meetings and webinars as well as online events. You can host a video meeting with high-quality audio/video. You can share your screens so that others can view your presentations, documents, and any content being discussed in the meeting. You can also use virtual backgrounds to add a fun touch to your meeting.
  15. GroupMe: GroupMe, also known as GroupMe, is a Microsoft-developed messaging app that specializes in group communication. You can create groups for friends and family, colleagues or any community, and send messages, photos, videos and documents within the groups. You can also engage in conversations within the groups for various purposes.

Top 15 Instant Messaging Apps for Business

Business chat software helps team members of a corporate office to share their work or documents with people in both remote and personal settings. It also plays an important role in socializing and connecting with peers.

  1. Slack: Slack is a communication and collaboration platform that aims to improve teamwork and productivity within your business. Its main advantage is that it organizes conversations through channels, allowing teams to break down conversations by project, department or topic. Slack’s messaging features enable direct communication and group discussion, with file sharing and integration with various tools, as well as powerful search capabilities that make it easy to access information. 
  2. Microsoft Teams: Microsoft Teams is a comprehensive collaboration platform that helps you communicate and collaborate within your business. With its integration, Teams gives you a unified workspace where you can chat, meet, share files and collaborate in real-time. It also has powerful video conferencing capabilities, allowing you to hold virtual meetings and screen share as well as collaborate on documents within the same team interface.
  3. Google Chat: A communication tool for teams and colleagues within businesses, Google Chat offers a wealth of tools for file sharing, messaging and teamwork. Real-time communication is made possible by the ability of users to start group conversations or send direct messages to each other. Gmail, Google Drive, Google Meet and additional productivity tools are all included in the larger Google Workspace package, of which this is one.
  4. Cisco Webex Teams: Cisco Webex Teams is intended to help organizations collaborate, communicate, and work as a team. Users can communicate in real time by messaging each other or in groups. The ability to organize conversations by groups or rooms facilitates conducting discussions about specific projects or topics. It offers a single platform for file sharing, video conferencing, texting and teamwork.
  5. Rocket.Chat: Rocket.Chat is an open-source messaging platform that provides team messaging, real-time communication, and collaboration tools. It is intended to give communities, corporations, and organizations looking for a flexible and safe platform for communication a self-hosted, customized option. It enables text, audio, video, and file-sharing features for both individual and group messaging. For structured conversations, users can form private groups and channels.
  6. Zoho Cliq: With Zoho Cliq, users can work together productively, communicate clearly, and handle tasks with ease in one unified workspace. Within discussions, users can share files, papers, photos, and other types of material. To improve cooperation, it also provides tools for sharing and collaborative editing. With its functionality for audio and video calling, users can hold online meetings and have conversations right within the app.
  7. Mattermost: Mattermost  is a self-hosting, open-source messaging platform for teams and organizations to collaborate and communicate within their organizations. It replaces proprietary communication tools and provides a flexible and secure environment where teams can communicate and collaborate efficiently. This app emphasizes security with features such as End-To-End Encryption, Compliance with Security Standards, and Control over Data Privacy for users who choose to host their communication platforms on their own.
  8. Flock: Flock is one of the most popular messaging platforms for teams and businesses. It provides a wide range of communication features and productivity tools to help teams and organizations work together more efficiently and effectively. Teams can create channels to organize discussions around particular projects, teams or topics. 
  9. RingCentral Glip: RingCentral Glip team messaging platform developed by RingCentral to improve communication and collaboration between teams and organizations. The app has task management features so you can create, assign and monitor tasks within your conversations or task boards.
  10. Ryver: Ryver is a team communication platform where it becomes easy for teams and organizations to communicate and manage their projects. Here you can share files and documents, as well as images and videos, within your conversations. You can edit and annotate shared documents.
  11. Chanty: Chanty is also a team communication platform that is designed to facilitate effective communication, task management, and teamwork within organizations. It allows users to create, assign, and track tasks within conversations or dedicated task boards. You can share files, documents, images, and other media within conversations. The app provides a robust search function that allows users to find past conversations, files, and information quickly.
  12. Wire: Wire is a secure messaging platform, it offers a high level of privacy and security while facilitating communication. The platform offers secure guest rooms, allowing users to securely communicate with external partners or clients without compromising privacy. Using this app, you can share files, documents, images, and videos securely.
  13. Teamwork Chat: Teamwork Chat offers one-on-one and group messaging capabilities, allowing teams to communicate in real-time. It supports text-based messaging, file sharing, and media sharing within conversations. Users can create channels for organized discussions around specific projects, teams, or topics. It provides search and archiving features that allow users to find and reference past conversations, files, and information quickly.
  14. Samepage: Samepage provides one-on-one and group messaging capabilities for real-time communication. It allows you to share documents, wikis, spreadsheets, and more. It offers video conferencing and screen-sharing capabilities, allowing teams to conduct virtual meetings.
  15. Fleep: Fleep is particularly useful for teams or organizations, supporting text-based messaging, file sharing and the ability to pin important messages. It provides a search function that allows users to quickly find past conversations, files and information.

These corporate chat software can easily share documents, files, images and other media through chat platforms with real-time messaging for instant communication between team members or departments. These corporate chat tools save a lot of valuable time.

These applications ensure the security of sensitive business conversations and data at all times. So without any worries install your favorite business instant messaging software from the above applications on your device.

Top 10 Web Based Instant Messaging Software

This web-based instant messaging software is an advanced invention to exchange instant text messages to facilitate quick communication between users. Through this, users can easily share their required media such as images, videos, documents and GIFs.

Through this web interface, you can also make direct voice or video calls with your acquaintances. It will encourage you to communicate and work together in a single chat space. Some web based app lists are given below:

  1. WhatsApp Web 
  2. Facebook Messenger
  3. Telegram Web
  4. Google Chat
  5. Slack
  6. Microsoft Teams
  7. Cisco Webex Teams
  8. Zoom
  9. Skype for Web
  10. Wire for Web

Use this free instant messaging software to highlight the speed and immediacy of communication. You get benefits like teamwork, group discussion and project collaboration using this application. This instant messaging reduces the need for lengthy emails or meetings, saving time and resources.

Top Internal Chat Software in Office Free 

Internal chat software acts as a communication tool within an office, enabling seamless and real-time interaction between team members. It is a centralized platform for collaboration, rapid information exchange, and discussion. Below is a list of free internal office chat software..

  1. Slack - Free Tier
  2. Microsoft Teams - Free Version
  3. Google Chat - Part of Google Workspace
  4. Cisco Webex Teams - Starter Plan
  5. Rocket.Chat - Community Edition
  6. Flock - Free Version
  7. Zoho Cliq - Free Plan
  8. Mattermost -Team Edition
  9. RingCentral Glip - Free Plan
  10. Ryver - Free Plan

Advantages of Instant Messaging Tool

  1. Facilitates immediate and direct communication between individuals or groups
  2. Allowing rapid exchange of information immediately
  3. Connect from anywhere with internet access
  4. Traditional forms of communication such as phone calls or physical meetings
  5. Allows to share files, collaborate on documents in real-time, and engage in group discussions efficiently
  6. Allowing seamless access to conversations across devices such as smartphones, tablets and desktops
  7. Personalize the chat experience
  8. Apart from text, these tools support the sharing of various media types such as images, videos, documents and GIFs
  9. Makes conversations more dynamic and expressive
  10. The instant messaging platform integrates with other productivity tools
  11. Archiving messages facilitates search, retrieval, and record-keeping of past conversations or specific content
  12. Prioritize security, protect user data and implement encryption and other measures to maintain privacy in conversations


What is an Instant Messaging Tool?

Instant messaging tools have become an integral part of personal and professional communication, providing a convenient, efficient and instant way to connect with others. With it you can engage in private conversations or create group chats for multiple participants. You can use WhatsApp, Facebook Messenger and iMessage instant messaging apps for personal communication.

Why am I Using an Instant Messaging App?

Instant messaging (IM) tools are popular because of their speed, ease, and adaptability. They can be used for sharing moments with friends and family, maintaining connections with coworkers, working together on projects, or for private communication. Instant messaging apps, which provide a quick and easy means of interacting with people in a range of situations, have become an essential component of contemporary communication.

Is it Free to Use Instant Messaging for Business Communication?

While many platforms include free versions that are adequate for general business communications, companies typically choose to pay for plans that include more sophisticated features, greater support, enhanced security, and scalability. To determine whether the free version is sufficient or whether purchasing a premium plan will be more convenient in the long run, it is essential to evaluate your company's unique needs.

How to Download the Best Instant Messaging App for Business?

Choosing the best instant messaging app for your business involves a combination of research, testing, and consideration of your specific needs. You can download these IM apps from whatsapparea.com or appsaro.com that enhance communication, collaboration and efficiency in your business.

Can I Use Instant Messaging Apps for Work?

Yes, a lot of instant messaging (IM) programs are used extensively by organizations globally and are specifically made for work. Applications such as Slack, Microsoft Teams, Google Chat, and others are designed to support task management, professional communication, and teamwork in work settings.

Final Thought

Instant messaging tools have revolutionized the way we communicate and collaborate, both personally and professionally. These tools serve as more than a platform for sending messages.

These tools have become an integral part of modern work culture – facilitating remote work, bridging time zones and ensuring seamless connectivity in today's fast-paced world. Instant messaging tools are invaluable for increasing collaboration, efficiency, and connection both personally and professionally.